Refund Policy – MailReach Pro

At MailReach Pro, our priority is to provide verified, accurate, and up-to-date email lists to ensure the success of your campaigns. While we do not offer refunds for purchased email lists, we are committed to addressing any issues through our replacement policy.

Refund Policy Guidelines:

1. Replacement Over Refund:

   • If you discover invalid or outdated email addresses in your purchased list, we offer a replacement policy to provide valid email addresses in place of the invalid ones.
   • Refunds are not available as we ensure all issues are resolved with prompt replacements.

2. Reporting Requirements:

   • Customers must report any invalid or outdated email addresses within 15 days of purchase.
   • Reports submitted after this timeframe will not qualify for replacement or refund.

3. Eligibility for Replacement:

   • Only email addresses verified as invalid or outdated after review by our team are eligible for replacement.
   • All claims must adhere to the terms outlined in our How to Get a Replacement policy.

Commitment to Quality:

We stand by the accuracy of our email lists and aim to provide exceptional customer service. By offering a comprehensive replacement policy, we ensure you receive the high-quality data necessary for your marketing success.

For any questions or concerns, feel free to contact our support team. We’re here to help!